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Error pushing data from uCMDB To ITSM

Hi Experts,

We are integrating uCMDB 10.33 with ITSM 10.60 and we are using integration adapter "ServiceManagerEnchacedDAdapter9.41" while pushing the data we are getting below error message for all the nodes.

 

Validation Check Failed error from SM

 {

  "Messages": [

    "This record contains an invalid null key.",

    "The record being added contains a NULL key (se.base.method,add.record.radd)",

    "file:(joinnode) key:(file.device,logical.name=in-snfddt-0114) (se.base.method,add.record.radd)",

    "The record being added contains a NULL key (se.base.method,add.record.radd)",

    "file:(device) key:(logical.name=in-snfddt-0114) (se.base.method,add.record.radd)",

    "Key #17 is empty. (se.base.method,add.record.radd)",

    "Please provide a Configuration Item Display Name.\rInvalid Assignment Group"

  ],

 

 

Thanks & Regards
Govind Bisht
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Re: Error pushing data from uCMDB To ITSM

Hello,

We need more details about the integration to investigate the issue . Our recommendation is to create a support ticket with the fcmdb logs.

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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Re: Error pushing data from uCMDB To ITSM

Hi Govind,

Even we are getting exactly same error while pushing devices data from uCMDB to SMA 9.6. Please share your solution if you get to fix the issue.

Regards, Chandrika

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