Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
136 views

Error when pushing CIs to Service Manager

Hi I get the following error when I run my integration job to Service Manager and I don't know what is wrong. The connection test succeeded 

 

com.hp.ucmdb.discovery.probe.request.ProbeSideProcessorException: [ErrorCode [802] General Integration Error{ServiceManagerIntegration}]
Failed executing method [updateData ( ReplicationLayoutResultActionData, QueryDefinition, String )] in [DirectBasicDataAdapterWrapper]
please check probe error log for the details.
at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.convertThrowableToStringSafeException(AdHocProbeRequestOperation.java:89)
at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:78)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:112)
at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:46)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:237)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:298)
at org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:417)
at org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:366)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy76.dispatchTask(Unknown Source)
at com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
... 3 more

0 Likes
5 Replies
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Error when pushing CIs to Service Manager

So did you check the probe-error.log ? 🙂

Likes are appreciated!
0 Likes
Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Error when pushing CIs to Service Manager

a one liner can you imagine

<2019-12-07 07:26:33,542> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-462-1575728793336] (AbstractProbeProcessor.java:64) - Failed executing probe request [com.hp.ucmdb.discovery.probe.request.GenericPushProbeRequest] for integration [ServiceManagerIntegration]

0 Likes
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Error when pushing CIs to Service Manager

Then your friend should be adapterDebug files. If they are not filled in, you may need to raise the debug level in log4j.

Likes are appreciated!
0 Likes
Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Error when pushing CIs to Service Manager

Where are the adapter debug files located?

0 Likes
Highlighted
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Error when pushing CIs to Service Manager

I have tried increasing the log level at few places in the Dataflowprobe forder but it doesn't change my log files content. which one do you usually change to have more information in the output files. Also Do you chnge log level at the server side or on the probe?

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.