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Errors in UD agent discovery

Hi All,

We are doing UD Agent based discovery in our environment.
For that we have created Infrastrucute discovery and Inventory discovery and Invenotry Discovery.

When we run the Inventory discovery we got below errors

Errors raised when Infrastucture activity job finished.

1. << Progress message, Severity: Error>>
UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

<< Progress message, Severity: Error>>
NTCMD: Network path is not accessible


2. << Progress message, Severity: Error>>
Install/Upgrade UDA failed. Reason is:Another installation is already in progress. Complete that installation before proceeding with this install.

3. << Progress message, Severity: Error>>
Install/Upgrade UDA failed. Reason is:Fatal error during installation.

 4. << Progress message, Severity: Warning>>
UDA: No agent on the remote machine.

<< Progress message, Severity: Error>>
NTCMD: Internal error. Details: Failed to connect to remote service's pipes.

 5. << Progress message, Severity: Error>>
NTCMD: Network path is not accessible

<< Progress message, Severity: Error>>
UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

6. << Progress message, Severity: Error>>
NTCMD Operation failed.

<< Progress message, Severity: Error>>
Failed to connect to the remote node


7. << Progress message, Severity: Error>>
Failed to connect to the remote node

<< Progress message, Severity: Error>>
NTCMD: Network path is not accessible


8. << Progress message, Severity: Error>>
No UDA credentials defined for the triggered IP

<< Progress message, Severity: Error>>
Failed to install UD Agent


9. << Progress message, Severity: Warning>>
UDA: No agent on the remote machine.

10.<< Progress message, Severity: Error>>
NTCMD: Invalid user name or password.


11.<< Progress message, Severity: Error>>
Workflow has exceeded the timeout, will start from the beginning

 

Inventory Discovery Issues

 

12. << Progress message, Severity: Error>>
Scan file is not ready yet. Agent option DISCOVERY_SCANFILENAME value is Empty

<< Progress message, Severity: Error>>
Scanner can't be executed. Check if the scanner can run on the target host.


13. << Progress message, Severity: Error>>
Scanner failed, Completion: Failed: Another scanner instance is running, Status: exit: rc = 6

<< Progress message, Severity: Error>>
Scan file is not ready yet. Agent option DISCOVERY_SCANFILENAME value is Empty


14. << Progress message, Severity: Error>>
Scanner failed, Completion: Failed: Terminated by user, Status:

<< Progress message, Severity: Error>>
Scan file is not ready yet. Agent option DISCOVERY_SCANFILENAME value is Empty

 

We have provide valid credentials for NTCMD and Universal Discovery Protocal. But some time we are getting errors about credentials.
And we are able to ping the IP and they are in online. Because of security concerns in our environment we should not do RDP to the nodes.
Could anyone please tell me how to check the network patch access and root cause of other issues.


Thanks,
Swamy

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1 Reply
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Trusted Contributor.
Trusted Contributor.

Re: Errors in UD agent discovery

Hello,

Hope ypu are more than great. 

For this kind of issue I recommend to open a ticket with support team since they will need to investigate why this error occur. 

Please let me know if you have other question.

Thank you,

Kind Regards.

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