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Honored Contributor.
Honored Contributor.
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Failed push to Service Manager: 401 Authorization error from SM

Hi,

I have problem in the moment (computer) push UCMDB to SM:

401 Authorization error from SM
{
"Messages": ["Not Authorized"],
"ReturnCode": "-4"
}

Thanks,

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3 Replies
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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: Failed push to Service Manager: 401 Authorization error from SM

Hello ,

We need more details about the process that you are doing and the exactly error that you received. I suggest to create a support ticket to receive a complete support.

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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Trusted Contributor.
Trusted Contributor.

Re: Failed push to Service Manager: 401 Authorization error from SM

Hello,

 

Please let us know if you have any question regarding the last information we sent.

We will be pending for your response.

 

Thank you,

Kind Regards.

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Super Contributor.
Super Contributor.

Re: Failed push to Service Manager: 401 Authorization error

Hi

When you get "401 Authorization" error message.
Suggest you should check the SM credential you are using in uCMDB., 
Whether this account have enough permission to manipulate SM.


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