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Failed to discover process by shell for Red Hat Linux

I'm having some trouble with the discovery of processes on Linux servers.  I'm on ucmdb 10.01 CUP 10 Content Pack 12.  When I look at the logs I see it running the command successfully but then it says it failed to discover processes.  Any help would be appreciated.

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Re: Failed to discover process by shell for Red Hat Linux

Hello ,

 

I am an UCMDB Support representative, and I will be researching according to your question.
Please give me a bit more time and I’ll be back as soon as possible.
Thanks for your understanding.

 


Best regards ,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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Re: Failed to discover process by shell for Red Hat Linux

Hello , 

 

I hope you are doing well . 

 

I reviewed the file that you provided me and I searched in our internal documentation. I suggest you that the best option is create a ticket to receive the best and focus investigation . 

 

Best Regards , 

 

 

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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