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Super Contributor.
Super Contributor.
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Fresh uCMDB 10.32 Install doesnt start

Hi,

 

I have a big problem.

A fresh install of uCMDB 1030, then upgraded to 1032 does NOT start.

Symptom:

error.log:

Failure starting jetty server

...

Caused by: [...] Keystore was tampered with, or password was incorrect, java.io.Exception: Keystore was tampered with, or password was incorrect

Now, I have only installed it, created a NEW MSSQL database (on another server), then let 10.30 startup fully, shutdown 10.30, install 10.32.

I did NOTHING else.

On 10.32 installation, I have put in as requested keystore and trustore passwords. Both are the same passwords, and the special character is "." (Using a "%" makes the install program thrown an error saying it could not set the password).

 

What is going on? This has my project screeching to a halt...

 

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Super Contributor.. Super Contributor..
Super Contributor..

Re: Fresh uCMDB 10.32 Install doesnt start

Have you tried setting a password for the mast key within JMX? Sometimes when you upgrade to the new 10.30 version,a nd 10.32 it gives you grief about not having a Master Key set and it needs to be exactly 32 characters and have an uppercase, lowercase, special character, and number in it. For some reason, uCMDB wants to assume that your configuration is in a cluster even if it is not. 

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Regular Contributor.
Regular Contributor.

Re: Fresh uCMDB 10.32 Install doesnt start

Hello,

 It seems to me that this a known issue: https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR1H116137

Can you please apply the workaround and try logging in?

 

BR,

Plamen Dimitrov | SW Technical Consultant
UCMDB

Micro Focus
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