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Honored Contributor.
Honored Contributor.
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HP SIM integration problem

Hi, experts

I've got an error

Unable to connect to database <Insight_v50_0_143517890> at <10.67.2.252>

when trying to integrate UCMDB and SIM. The database connection is required to use due to a large amount of nodes in SIM instance.

The following found in RemoteProcesses.log

<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - <2017-09-22 16:01:20,182> [ERROR] [JobExecuterWorker-0:DS_tabletka_HP Systems Insight Manager_10.67.2.252] (XmlConfigFile.java:48) - Error parsing resource: clientTypes.xml
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - org.jdom.JDOMException: http://xml.org/sax/features/resolve-dtd-uris feature not recognized for SAX driver org.apache.xerces.parsers.SAXParser
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.jdom.input.SAXBuilder.internalSetFeature(SAXBuilder.java:646)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.jdom.input.SAXBuilder.setFeaturesAndProperties(SAXBuilder.java:585)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.jdom.input.SAXBuilder.createParser(SAXBuilder.java:467)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.jdom.input.SAXBuilder.build(SAXBuilder.java:341)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.jdom.input.SAXBuilder.build(SAXBuilder.java:684)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.communication.downloader.cfgfiles.XmlConfigFile.loadResource(XmlConfigFile.java:36)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.communication.downloader.ConfigFilesManagerImpl.loadConfigFile(ConfigFilesManagerImpl.java:340)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.communication.downloader.ConfigFilesManagerImpl.getConfigFile(ConfigFilesManagerImpl.java:214)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.clients.ClientFactory.getConfigFile(ClientFactory.java:69)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.clients.ClientFactory.createClient(ClientFactory.java:151)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.clients.ClientsFrameworkImpl.createClient(ClientsFrameworkImpl.java:116)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at java.lang.reflect.Method.invoke(Method.java:498)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:186)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:204)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyObject.__call__(PyObject.java:496)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyObject.__call__(PyObject.java:500)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyMethod.__call__(PyMethod.java:156)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx0.getNodeNamesFromDB$40(SIM_Discovery:1240)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx0.call_function(SIM_Discovery)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyTableCode.call(PyTableCode.java:167)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyBaseCode.call(PyBaseCode.java:153)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyFunction.__call__(PyFunction.java:423)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx0.DiscoveryMain$41(SIM_Discovery:1421)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx0.call_function(SIM_Discovery)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyTableCode.call(PyTableCode.java:167)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyBaseCode.call(PyBaseCode.java:138)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyFunction.__call__(PyFunction.java:413)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx2.f$0(<string>:2)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.pycode._pyx2.call_function(<string>)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyTableCode.call(PyTableCode.java:167)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.PyCode.call(PyCode.java:18)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.Py.runCode(Py.java:1386)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.core.Py.exec(Py.java:1430)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at org.python.util.PythonInterpreter.exec(PythonInterpreter.java:267)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.execution.impl.ExecutionEngineImpl.executeScript(ExecutionEngineImpl.java:273)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.execution.impl.ExecutionEngineImpl.executeScript(ExecutionEngineImpl.java:247)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.execution.impl.ExecutionEngineImpl.executeScript(ExecutionEngineImpl.java:243)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.execution.impl.ExecutionEngineImpl.executeScripts(ExecutionEngineImpl.java:160)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.library.execution.impl.ExecutionEngineImpl.execute(ExecutionEngineImpl.java:94)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.probe.services.dynamic.core.TablesProcessorUtil.processDestinationTables(TablesProcessorUtil.java:141)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.probe.services.dynamic.core.DynamicService.discover(DynamicService.java:76)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter.launchTask(JobExecuter.java:1206)
<2017-09-22 16:01:20,185> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 	at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.remote.RemoteJobExecutor.main(RemoteJobExecutor.java:195)
<2017-09-22 16:01:20,196> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - <2017-09-22 16:01:20,196> [ERROR] [JobExecuterWorker-0:DS_tabletka_HP Systems Insight Manager_10.67.2.252] (NativeMethodAccessorImpl.java:?) - Exception connecting to database <Insight_v50_0_143517890> at <10.67.2.252>!
<2017-09-22 16:01:20,196> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - 
<2017-09-22 16:01:20,196> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - Traceback (most recent call last):
<2017-09-22 16:01:20,196> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) -   File "SIM_Discovery", line 1185, in getNodeNamesFromDB
<2017-09-22 16:01:20,196> [DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - NullPointerException: java.lang.NullPointerException

Does anyone faced same issue?

 

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: HP SIM integration problem

Hello ,

We suggest to create a ticket to receive a complete support.

Best Regards

Melissa Carranza Mejias
Customer Support Engineer

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