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Absent Member.
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HP UCMDB agent installation pre-requisites

Hi Experts,

 

We have HP UCMDB 10.10 installed on windows server 2008 R2.

 

We have 800+ desktop on which UD agent will install.

 

Request you to provide the list of pre-requisites that need to be met for UD agent installation remotely from UD server.

 

If you provide the requested data it will be great help for us.

 

 

Regards,

CJ

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12 Replies
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Visitor.

Re: HP UCMDB agent installation pre-requisites

Hi Chetan,

Please have look from UCMDB Help Page Refer Topic under Data Flow Management ---> Universal Discovery Agents

You need to Decide your roadmap then follow the foundation group rules from product it should help you.


Hope this helps

Cheers 🙂
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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: HP UCMDB agent installation pre-requisites

Acually UD agent is installed remotely from UCMDB sever so what you need to do is following the prerequisites for UCMDB implementation to be able to push UD agent.
Also please refer to UCMDB guides for further details

Thank you
Haytham Hosny
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Absent Member.
Absent Member.

Re: HP UCMDB agent installation pre-requisites

Hi Experts,

 

Thanks for your reply.

 

We have tried to complete all the pre-requisites for deploying the agent, but still we are getting below error

 

NTCMD internal error. Details: Could not add connection

 

Please advice.

 

Thanks & Regards,

CJ

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Super Contributor.
Super Contributor.

Re: HP UCMDB agent installation pre-requisites

Are these workstations aviable from DFP server ( ping wks_name ) ?

 

Try connect from DFP to desktop  through telnet:

 

1. for windows: telnet wks_name 445

2. for linux: telnet wks_name 22

 

 

Best Regards, Sergy.
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Visitor.

Re: HP UCMDB agent installation pre-requisites

Hi Chetan ,

Could you please check the Credential and Publis Certificates Deployed at the target machine .

I would suggest you to perform this targetting one machine with manual deployment of UD agent

Hope this Helps 🙂

Cheers 🙂

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Re: HP UCMDB agent installation pre-requisites

Hi,

 

What I have done

 

1. Installed UCMDB 10.10 server

2. Installed Data Flow probe

3. Exported the agent package and public certificates (from UD protocol credentials)

4. Installed the agent in one machine and started the same.

 

output at cmd:

 

Try to bind IPV6 socket.
IPV6 socket.
Socket is valid.

 

5. Configured the IP in the data flow probe and probe is already added in UCMDB zone.

 

When I try to check credential at UD Protocol, and provided this machine's ip (test machine), it returns connection failed. Details : Blank.

 

What could have possible gone wrong?

 

Thanks

Sakthi

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Super Contributor.
Super Contributor.

Re: HP UCMDB agent installation pre-requisites

A user for NTCMD must have administrative priviligies on the test machine.

 

There are tcp ports  445, 2738 or 7738 must be opened on the test machines. Check firewall on test machine.

 

 

Best Regards, Sergy.
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Acclaimed Contributor..

Re: HP UCMDB agent installation pre-requisites

One of the most important requirements for NTCMD is $ADMIN share open on the destination.

Regards
-Dmitry Gomel, PMP
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Re: HP UCMDB agent installation pre-requisites

Hi Experts,

 

Thanks for your reply.

 

We have enable the Admin$ on the desktop and we are able to do the telnet on port 135, 137, 138, 139 and 445.

 

We are using the user who has administrator privileges, but still we are getting the same error.

 

Is there any hotfix available for the same ?

 

Regards,

CJ

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Visitor.

Re: HP UCMDB agent installation pre-requisites

Hi Chetan

Could you check with your Networking team whether NTCMD protocol is permitted to telnet in our organization environment ,if not could you please try WMI protocol connection instead with same credential ? just to clarify the things further

Hope this helps 🙂

Cheer 🙂

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Absent Member..

Re: HP UCMDB agent installation pre-requisites

Hello,

 

Do you see this discovery error "NTCMD internal error "for all windows 2008 R2? Could you try to start Probe service as domain account?

 

 

Thanks 

Shirley

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