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HP uCMDB : Need to verify Integration Studio's behaviour after upgrading to CUP150.455

UCMDB version:

HP Universal CMDB: 9.05.CUP12.351

DDM Content Pack 11.08.802

 

Hello board,

 

I followed the instructions on the readme file and updated the UCMDB CUP from 12.351 to 150.455 which I beleive is the latest. Everything looks OK except for the Integration Studio.

1: Several of our Integration points for XLS importare missing.

2: When I try to import the XML, I see a pop-up window which says "Import action finished successfully" but it does not save it on the list of Integration points.

3: It allows me to create a new integration point but when I save it, it throws the following message:

 

Invocation of method [public abstract com.hp.ucmdb.ui.ui_backend.model.datastore.UIDataStore
com.hp.ucmdb.uiserver.services.cmdb.DataAcquisitionService.createDataStoreAndReturnNew(com.hp.ucmdb.ui.ui_backend.model.datastore.UIDataStoreLightWeight)]
failed in HTTP invoker remote service at
[http://dev11.tnt.client.com:8080/ucmdb-ui/services/DataAcquisitionService]; nested exception is
com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [830] Integration Point doesn't
exist{Testing_Dummy_Spreadsheet_Import}]
Datastore [Testing_Dummy_Spreadsheet_Import] was not
found.

 

Can you please try reproducing this issue and see if this is a bug when upgrading to CUP150 ?

I shall create a Service Request and post the Request Number here in a while.

 

Thanks,

Praveen

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Re: HP uCMDB : Need to verify Integration Studio's behaviour after upgrading to CUP150.455

Hi Praveen,

 

I need time to reproduce your issue, i will update as soon as possible when i have result.

 

Best Regards,

Hoang.

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Re: HP uCMDB : Need to verify Integration Studio's behaviour after upgrading to CUP150.455

Hi Hoang,

 

Appreciate your quick reply. Here's the case number for your reference.

 

Case 4648821238: "Installation of CUP150 disabled all Excel Integration Points".

 

The support representative says, "If the CUP was installed while the database was still trying to finish a lot of tasks, that possibly was the cause of the sync issue. If the database has pending tasks, it will postpone new tasks (in this case, the CUP installation) until the older tasks are completed." - Well, I remember that Host Resources and Application job by Shell was running but while installing the CUP, we'd stopped the probe. So, would it still keep the database busy ?

 

Thanks,

Praveen

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Re: HP uCMDB : Need to verify Integration Studio's behaviour after upgrading to CUP150.455

Hi  Praveen,

 

When you stop probe service that means all the job will be stopped so there is no any activity to database.
Please try to stop all the job, then stop Probe service and try to re-install the CUP.

 

Best Regards,

Hoang.

-------------------------------------------------------------------------------
*HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.*
*If you feel the post is helpful, please assign a KUDO star to say "Thanks"*
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