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How to add a new customer in ucmdb..?

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Dear Experts,

 

We are using ucmdb 9.03. We need to add a new customer in the ucmdb. How to add a new customer in ucmdb?

 

Thanks in Advance.

 

 

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Micro Focus Expert
Micro Focus Expert

Re: How to add a new customer in ucmdb..?

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Hello H_R,

1. Run the “server_management.bat” file from the following folder: “[DRIVE]:\hp\UCMDB\UCMDBServer\tools\”.

 

2. On the login page enter the hostname & the sysadmin credentials.

 

3. Highlight 'Customers' and on the right-side window, click on * to create the New Customer.

 

I hope this answers your query. In case if it is about creating a new user, please let me know.

 

Regards,

Unni

 

 

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Micro Focus Expert
Micro Focus Expert

Re: How to add a new customer in ucmdb..?

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Hello H_R,

1. Run the “server_management.bat” file from the following folder: “[DRIVE]:\hp\UCMDB\UCMDBServer\tools\”.

 

2. On the login page enter the hostname & the sysadmin credentials.

 

3. Highlight 'Customers' and on the right-side window, click on * to create the New Customer.

 

I hope this answers your query. In case if it is about creating a new user, please let me know.

 

Regards,

Unni

 

 

“Micro Focus Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

Click the KUDOS star to say 'Thanks'

View solution in original post

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Trusted Contributor.

Re: How to add a new customer in ucmdb..?

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Dear Unni,

 

Thanks a lot. It solved our Issue.

 

May I ask one more clarification. What is the use of TQL queries? As I'm new to UCMDB, Can you please clarify this..?.

 

Regards

HR

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Micro Focus Expert
Micro Focus Expert

Re: How to add a new customer in ucmdb..?

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Hello HR,

 

Please refer page 19 of Modelling guide - http://support.openview.hp.com/selfsolve/document/KM1108864 to get all the details you need about TQL.

 

Let me know if you have further queries.

 

Regards,

Unni

 

“Micro Focus Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

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