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IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on LAN

We have CSV integration in place where the file is located on a network drive(LAN/UNC).

The file is unable to be accessed by the probe and the integration fails for the same reason.

It works fine when the the file is placed in the probe.

Are there any limitations with respect to the file location for integrations?

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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

AFAIK this is intended design imposed by security constraints.

With the older versions of UCMDB you could easily use shared or mapped drives. It was useful especially for the runtime directory (logs, scanfiles, etc).
Currently, the probe will handle only files and directories native to its machine.

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

thanks for your response.

We have 10.33 in place. Does that mean the csv file has to be within the probe being used for the integration point?

Is this documented anywhere if you are aware?

 

Regards,

Tamanna

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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

Exactly, the CSV file needs to be on the integration probe machine.

I don't think it's documented because it's borderline with security.

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

ok.

I Placed the file in a different probe and ran the import job again. It worked fine.

This, to me, means that it can take files place outside the integration probe.

Is my understanding correct? Does this mean there are issues with access to the file on the LAN?

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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

Are you talking about Windows probes?

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Re: IMPORT FROM CSV INTEGRATION- fails when file location is not on probe but on

Yes. Windows Probes.

The issue is now resolved though. We applied additional perissions to the folders on LAN and it worked after that.

 

Thanks,

Tamanna

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