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Integration Job in status "Preparing to run"

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We set up Integration jobs (CiscoWorks LMS) that stay  in status "Preparing to run". Any advice how to troubleshoot this ?

Other integration and discovery jobs configured on the same probe work fine. Thanks

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Re: Integration Job in status "Preparing to run"

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Thanks for the answer. We use newest CUP and CP. After deleting and reconfiguring it, the job runs. A bit weird but ok.

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Micro Focus Expert
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Re: Integration Job in status "Preparing to run"

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Hi Sanjit,

I'd start by confirming the version of the product you are running including the CUP level. There are a couple known issues with similar behavior which can be addressed by installing the latest CUP. (As of today, for 10.01 that is CUP6 UCMDB_00124 / UCMDB_00125)

 


If the issue persists after applying the latest cup, please share more info. Is any error message displayed? Does the job eventually fail with errors?

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Honored Contributor.
Honored Contributor.

Re: Integration Job in status "Preparing to run"

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Thanks for the answer. We use newest CUP and CP. After deleting and reconfiguring it, the job runs. A bit weird but ok.

View solution in original post

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