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LDAP issue during refresh activity from PROD to UAT

We are carrying out a refresh activity in UCMDB UAT from UCMDB PROD.

The issue we are facing is, once the DBA copied the PROD DB to UAT and the security(users, usersGroups, roles etc) package(exported from UCMDB UAT before refresh) was deployed in UCMDB UAT, the users were no longer able to login to UCMDB UAT. The error is: You are not authorized to access the UCMDB User interface.

P.S: Our environment is LDAP enabled.

Would really appreciate your suggestions and solutions in regards to this

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