Highlighted
Established Member..
Established Member..
1228 views

Login is restricted because your active license(s) are not eligible

Hi All

 

Would any one help me to fix this issue for lincens part in ucmdb 10.10

When ever I tried to login ucmdb its shows the error as "Login is restricted because your active license(s) are not eligible"

 

Please assist me to fix this.

 

Regards

Sudharshan mohire

Tags (1)
0 Likes
4 Replies
Highlighted
New Member.

Re: Login is restricted because your active license(s) are not eligible

I suspect your license has expired.

You can check it via the JMX Console.

Contact your sales rep for a new license.

0 Likes
Highlighted
Established Member..
Established Member..

Re: Login is restricted because your active license(s) are not eligible

Hi Roy

 

Thanks for your response. Yes the licnese was expired and I have updated from JMX console through 'addLincense'.

Now Im able to login but page is not getting opened. Kindly assist from here.

 

Regards

Sudharshan Mohire

0 Likes
Highlighted
New Member.

Re: Login is restricted because your active license(s) are not eligible

Not sure what you mean by 'page will not open'

Do you see it downloading the Java applets?

 

Depending on your browser and whether you are on the UCMDB server or not it may be the URL.

 

0 Likes
Highlighted
Established Member..
Established Member..

Re: Login is restricted because your active license(s) are not eligible

Sorry Roy for the confusion.

After I had clered catche its working as expected.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.