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NetApp Filer by WebServices Error

Using UCMDB 10.11 CUP2.328 CP 14.03.230

 

I've enabled the job "NetApp Filer by WebServices".  I've also restricted the "NetApp Protocol" to only use the 4 IP addresses of our filers.

 

While the discovery job is finding my 4 filers, it is also logging many errors stating "Unable to establish a SOAP connection to FILER".  These are related to IP addresses which are not NetApp filers.

 

Any ideas why discovery is trying to run this job on devices which are not NetApp filers?

 

Thanks,

Ron

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Re: NetApp Filer by WebServices Error

Hi,

 

I am an uCMDB Software Support representative, and I will be researching according to your question/concern.

 

Please give me a bit more time and I’ll be back as soon as possible.

 

Thanks for your understanding.

 

Regards

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Re: NetApp Filer by WebServices Error

Hi

 

Please  first do a system back up.

 

Go to uCMDB jmx  ->class model service -> Execute adjustFactoryClassModel() with customer ID =1

 
Try to redeploy the NetAppFiler.zip package
 
Please let me know the results,
 
Regards
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