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No login on UCMDB using Reverse Proxy

When I try to login to my UCMDB, from the URL that points to my load balancer/reverse proxy, I am not able to.

bsf_security.log shows this message each time:

 

ValidationPoint can not redirect, since authenicationPointServer [] or authenicationPointURL [secure/authenicationPointURL.jsp] is null.

 

But if I login directly to the UCMDB server with the writer role all is ok.

 

Does this have something to do with LW-SSO settings?

If so, I have entered the domains to the LW-SSO trusted domain/s through the jmx-console.

 

Regards

Jacob

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Micro Focus Expert
Micro Focus Expert

Re: No login on UCMDB using Reverse Proxy

Jacob;

 

The error you point out is not relevant (it is always logged).  Can you log into the reader and writer both correctly?  If so, then you have some configuration issue on the load balancer.

Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
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Re: No login on UCMDB using Reverse Proxy

The warning message you show has no functional implications.

We do need more printouts from bsf_security.log.

Regards
-Dmitry Gomel, PMP
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Re: No login on UCMDB using Reverse Proxy

The URL I hit for my load balancer/proxy is in another domain than my UCMDB servers.

So if I access https://myloadbalanceraddress.mydomain.com I see this error message:

2014-09-18 13:45:44,937 [qtp336731690-1221886] - ValidationPoint can not redirect, since authenicationPointServer [] or authenicationPointURL [secure/authenicationPointURL.jsp] is null. RequestInfo is [RequestURL is [https://myserver.myotherdomain.com/ucmdb-ui/login_page.jsp]; Request Method [GET]; RequestQuery is [forwarURlForLoginPageParam=%2Fucmdb-ui%2Fapplet%2F%3Fnull&]; ].
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Micro Focus Expert
Micro Focus Expert

Re: No login on UCMDB using Reverse Proxy

Jacob;

 

Check what happens when you log in directly.  You'll see the same thing.

Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."

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