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Password for jmx-console for UCMDB 11.X

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I just installed UCMDB. 2018.11

During the installation I had specified passwords for admin, sysadmin and UISysadmin.  The admin got me into the UCMDB Administrator UI, but specifying sysadmin for the user and what I set as the password doesn't get me access to the java-console.  I have tried typing in the password and copying and pasting, but neither works.  I know the password is correct because I typed it in during the installation and also via a copy and paste.

Any suggestions?  Is there a way to reset the sysadmin password from the command line?

I have also tried the admin and UISysadmin users and password.

I have not put in any licenses yet.  Could that be a cause of the problem?

Thanks,

Mel

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Re: Password for jmx-console for UCMDB 11.X

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https://localhost:8443/jmx-console ?
Keep in mind that after 3 failed attempts that user will be locked for 10 minutes.

Kind regards,
Bogdan Mureșan

EMEA Technical Success

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Re: Password for jmx-console for UCMDB 11.X

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It might be remote access issue? are you accessing from different machine from the server? I think out of the box only local server is allowed access.

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Re: Password for jmx-console for UCMDB 11.X

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I am on the UCMDB server.

Mel

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Re: Password for jmx-console for UCMDB 11.X

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https://localhost:8443/jmx-console ?
Keep in mind that after 3 failed attempts that user will be locked for 10 minutes.

Kind regards,
Bogdan Mureșan

EMEA Technical Success

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Re: Password for jmx-console for UCMDB 11.X

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Bogdan,

I had waited more than 10 minutes, but your response did trigger something.  Sometimes I can get in with the FQDN of the server and sometimes only with localhost.  I have never figured why that happens.  In any event I used the localhost and I got in.

Thanks,
Mel

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Re: Password for jmx-console for UCMDB 11.X

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Starting with 10.30 we allow access to JMX console only via localhost. There are some settings to override to allow it via FQDN.

Does it work now?

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Re: Password for jmx-console for UCMDB 11.X

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Bogdan,

Everything is good.

Thanks,
Mel

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Re: Password for jmx-console for UCMDB 11.X

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Bogdan,

I have a related question.  The old URL for the DFP was http://localhost:1977.  That doesn't seem to work, but port 8453 does.  Is this a change or what my configuration just picked.

Thanks,
Mel

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