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Honored Contributor.
Honored Contributor.
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Potential reconciliation issues: UCMDB to APM and Sitescope to APM

Hi,

duplicity problems in apm when traveling from ucmdb and sistescope

Is the solution to this problem found in sitescope or in uCMDB?

Thanks,

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: Duplicity of cis in APM (rtsm), How to join the Sitescope and uCMDB cis?

Hello,

Depends of the discovery process and the integration parameters will be create any plan to investigate the issue. I suggest to create a ticket in the app that you are seeing the duplicate.

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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Trusted Contributor.
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Re: Duplicity of cis in APM (rtsm), How to join the Sitescope and uCMDB cis?

Hello,


Please let us know if you have any question regarding the last information we sent.

We will be pending for your response.


Thank you,

Kind Regards.


If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
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Re: Duplicity of cis in APM (rtsm), How to join the Sitescope and uCMDB cis?

Any concern ?

 

Regards,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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