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Primary IP Address is not getting discovered for End User Assets

Primary IP Address is not getting discovered for End User Assets and MAC Address is not getting discvoered for most of the devices oiin UCMDB. please list out what can be the possible reasons behind it and what are the correct steps. Please list only in points., wWE have excuted inventory by scanner even its completed sucessfully still we are not getting the results , still components like hardware board is missing.

thanks
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Re: Primary IP Address is not getting discovered for End User Assets

Hi,

Kindly provide proper information while you asking a question like what version you are using of the uCMDB. Is the discovery agent based or agent less.

Also, plz type your query properly and recheck what you have written.

Thanks....

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Re: Primary IP Address is not getting discovered for End User Assets

We are using agent based discovery, only ud protocol. Version is 10.30 with out any CUP

thanks
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Re: Primary IP Address is not getting discovered for End User Assets

Hi,

 

Did you resolve this issue and how?

kindy share, am facing the same issue.

BR

Fayaz

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