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Probe is not getting detected in BSM Server

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I have installed the DFP in BSM Gateway server, -> and started the probe services tried to create the Admin > RTSM Administration > Data Flow Management > Data Flow Probe Setup -> By default i cant see any value displayed When i tried to create the domain (by selecting customer) and create new Probe "probe name" (whichc i have given the time of installation) and the status of the probe reamin "disconnected" and "NO IP" assigned

 

Any suggestions how to fix this ?

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Re: Probe is not getting detected in BSM Server

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Hey Thanks for the response.

 

 

We have solved the problem. Yes you guessed correctly.

 

Probe version need to be compatible with RTSM version.  We are using RTSM 9.05 version earlier we tried with Probe version 10.11 it wasnt supported later tried with Probe version 9.05

 

It working now 🙂

 

 

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Re: Probe is not getting detected in BSM Server

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Hello,

 

Can you please tell us the versions are you using?

 

Thanks,

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Re: Probe is not getting detected in BSM Server

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Hey Thanks for the response.

 

 

We have solved the problem. Yes you guessed correctly.

 

Probe version need to be compatible with RTSM version.  We are using RTSM 9.05 version earlier we tried with Probe version 10.11 it wasnt supported later tried with Probe version 9.05

 

It working now 🙂

 

 

View solution in original post

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