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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..
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Problem with Discovery of MS SQL Server

Hello Support,

i want to discover one SQL server and have done following.

1) configure and tested the sql credentials.

2) added IP address of SQL server in IP ranges.

3) added nt ci in RTSM/CMDB where SQL is running.

Problem is while configuring the discovery Job. when i click on green plus sign i get a error message "No appropriate new CIs exist" whereas i have verified from IT universe manager that nt CI does exist. below is the screenshot.

mssql_discovery_job.JPG

am i missing something?

-KAKA-

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3 Replies
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Trusted Contributor.
Trusted Contributor.

Re: Problem with Discovery of MS SQL Server

Hello,

I recommend to open a ticket with Support team since they will proceed to do a deep investigation about this issue. 

We need to check the communication log, the logs, see what is the version of the server, etc. 

PLease proceed open the ticket and I'm sure that they will help you. 

 

Kind Regards.

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Absent Member.. Absent Member..
Absent Member..

Re: Problem with Discovery of MS SQL Server

Hi,

 

First check whether nt disocvery is done properly and sql db instance has been detected. If sql instance is available on those nt servers, then only sql instances got selected for the mentioned selected job and further deep disocvery will be done.

Regards,

Nick

 

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Absent Member.. Absent Member..
Absent Member..

Re: Problem with Discovery of MS SQL Server

Hello,

 

I think your probe is disconnected!

Regards,

Serdar

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