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Super Contributor.
Super Contributor.
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Query related installed software

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Hi Experts,

uCMDB version : 10.32 

UDA agent are deployed in laptop/desktop as per the requirement we are runing scanner based inventory job.  > Inventory Discovery by Scanner

Observation :- Application name Sophos which is unable to discovery from scanner based discovery.  So, for testing purpose i have run the host application by shell and Host resources by Shell for discovery through which software (SOPHOS) got discovered .. so i was wondering why scanner based inventory discovery is unable to discovery the same.

Note : Detailed scan is configured for inventory but still we are unable to discovery that software, so please if anyone can help me to understand the reason it's not working with scanner based i would really appericiate.

Thank you!!

Thanks & Regards
Govind Bisht
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Super Contributor.
Super Contributor.

Re: Query related installed software

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HI all,

Created new SAI file for Unrecognized software and below link have a steps how to create sai file and upload the same in ucmdb

http://cmshelpcenter.saas.hp.com/CMS/10.32/ucmdb-docs/docs/eng/doc_lib/Content/dfm/SAI_Filterzsai.htm

Thanks & Regards
Govind Bisht

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Trusted Contributor.
Trusted Contributor.

Re: Query related installed software

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HI Govind,

I am not 100% sure. But try updating the Applciation Signature.

 

Regards,

Siva Boppana

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Super Contributor.
Super Contributor.

Re: Query related installed software

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Hi Siva,

I think application signature is for Running software right?

Thanks & Regards
Govind Bisht
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Super Contributor.
Super Contributor.

Re: Query related installed software

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HI all,

Created new SAI file for Unrecognized software and below link have a steps how to create sai file and upload the same in ucmdb

http://cmshelpcenter.saas.hp.com/CMS/10.32/ucmdb-docs/docs/eng/doc_lib/Content/dfm/SAI_Filterzsai.htm

Thanks & Regards
Govind Bisht

View solution in original post

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