Highlighted
Regular Contributor.
Regular Contributor.
130 views

Reconciliation - Key Identifiers (mac_address) changes dynamically on VM machines

How should we handle to prevent creation of duplicate CI's on both UCMDB & Service Manager when Key Identifiers are dynamic?

0 Likes
1 Reply
Highlighted
Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: Reconciliation - Key Identifiers (mac_address) changes dynamically on VM machines

Hello Pernatozzi , 

 

I hope you are doing well . 

 

In the file attached we can find the reconciliation settings that we need to modified.Please choose the settings depending of the environment that you are using (RTSM or UCMDB )

 

Best Regards , 

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.