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Report customization

 Hi Team,


We have some requirements and would like to know if it is possible to customize or automate these. Manually it is very tedious to do it for all CI types due to the huge list. So can we automate it?



1) Under the Custom Reports > Under the change Folder > CI change Report ( using this oob report to get all the CI changes
   happened after the discovery)  
   Customers Requirement is to get only CI Types & Attributes,  which they are interested about. As "CI Change Report is an OOB report"
   it is giving all the CI types based on the view which we have prepared between Business Service ----> Node

2) Executive Summary Report on the changes happend on the CI types after the discovery
   eg :

3) Third Report is based on the 'no of changes on Process level' under the node related to a business service . Here below, Processes is the total no of process coming under    
    Server A


I Have attached a word file to check the requirements as i am not able to paste the tables properly here.



1 Reply
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Many reporting frameworks supporting data retrival over Web Services.

If the customer has one of those, result of any report/view/TQL could be exported over WS.

The reporting framework could do all other work on sorting filtering and presentation.

Hope this helps.

-Dmitry Gomel, PMP
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