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Scan files are not getting created in UMCB probe

Scan files are not getting created in UMCB probe.
Also,after several scans also,the installed software CI is not coming for those servers.
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Micro Focus Expert
Micro Focus Expert

Re: Scan files are not getting created in UMCB probe

Is it a normal inventory?
Are the scan files sent to the received directory in a special way or by the normal discovery flow?

What are your current versions?

What are your permissions on that particular directory?

What does wrapperProbegw.log say?

And the questions can go on 🙂 

Kind regards,
Bogdan Mureșan
EMEA CMS Technical Success
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Regular Contributor.. Regular Contributor..
Regular Contributor..

Re: Scan files are not getting created in UMCB probe

UD version 10.33 with CUP 4 CP 30. We are using inventory discovery by scanner jobs. For other severs the installed software CI is coming normally and I'm able to find the scan files in the respective probes.But for many of the servers the scan files are not getting deposited in probe.
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Regular Contributor.. Regular Contributor..
Regular Contributor..

Re: Scan files are not getting created in UMCB probe

Please update
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Micro Focus Expert
Micro Focus Expert

Re: Scan files are not getting created in UMCB probe

Try to find a remote host for which you don't have a scan file in UCMDB\DataFlowProbe\runtime\xmlenricher\Scans\ (search all the directories)

You can move some logs on debug and restart the inventory scanner for that problematic remote host.

Check if you have the scan file on the remote host and try to process it via the Manual Inventory Scanner job to see if something fails specifically.

Kind regards,
Bogdan Mureșan
EMEA CMS Technical Success
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