Regular Contributor.. RC32 Regular Contributor..
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Service Discovery from a URL

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Hello,

My company is looking into testing out the Service Discovery functionality in uCMDB. We are calling this "top down" discovery.  We provided a URL but the discovery did not make it very far.  I have attached an image of the Activity Jobs for this discovery. We only plan on using out of the box jobs.  Can anyone tell me what permissions are needed for these jobs and what protocols are needed? Thank you in advance!

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Outstanding Contributor.. Melissa_C_UCMDB Outstanding Contributor..
Outstanding Contributor..

Re: Service Discovery from a URL

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Hello RC32,

After a revision of the Guide  and details that the Keith Paschal provided you please feel free to open a support ticket if you still face the issues.

 

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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Trusted Contributor.. erika-chen Trusted Contributor..
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Re: Service Discovery from a URL

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Hello ,

For required protocols , it's displyed in the job detials . for example the host disocvery by shell supports NTCMD, SSH and Universal Discovery protocol .  Normally we configure NTCMD for Windows machines and SSH for Linux ones.

Regarding the details about each protocol , you can refer to http://cmshelpcenter.saas.hp.com/CMS/10.33/cp-docs/docs/eng/doc_lib/Content/sup-content_r_sup_prtcl.htm .

For the permissions required for each job, you can check the Permissions Guide under \UCMDB\UCMDBServer\deploy\cp-docs\docs\eng\pdfs .

Regards,

Erika

 

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Micro Focus Expert
Micro Focus Expert

Re: Service Discovery from a URL

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Your picture doesn't say which jobs failed.  In general, the steps are these:

  1. Be able to resolve the URL (e.g. http://www.myservice.mycompany.com:8080/myurl would need to be able to resolve www.myservice.mycompany.com to an IP address).
  2. Be able to log into the IP Address from URL above (or, in case of load balancer, have the topology in UCMDB already for this which matches the trigger TQL for 'Load Balancer and Cluster Tunnel Job')
  3. Be able to run netstat/lsof in order to resolve port numbers to other machines.
  4. Have all IP Addresses in UCMDB's range.
Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."

Click the KUDOS star on the left to say 'Thanks'
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Micro Focus Expert
Micro Focus Expert

Re: Service Discovery from a URL

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Attached is an ASM Quickstart Guide.

Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."

Click the KUDOS star on the left to say 'Thanks'
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Regular Contributor.. RC32 Regular Contributor..
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Re: Service Discovery from a URL

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Ok, I will continue to research what is needed. I have attached some images of the job that failed. Thanks for your help!

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Outstanding Contributor.. Melissa_C_UCMDB Outstanding Contributor..
Outstanding Contributor..

Re: Service Discovery from a URL

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Hello RC32,

After a revision of the Guide  and details that the Keith Paschal provided you please feel free to open a support ticket if you still face the issues.

 

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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