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ServiceNow Integration Issue

Hi Team,

 

We have integrated ServiceNow with uCMDB.

 

We face following challenges.

 

1. We are unable to update old records in SN from uCMDB. Do we need to get one more license to pull CI from serviceNow to uCMDB>

2. We are unable to push primary IP address from uCMDB to ServiceNow.

3.While mapping for fields, i'm unable to push the date from uCMDB to serviceNow.

4.While pushing Model and OS, its not creating in model table

 

 

Kinldy share your ideas on this and share if you have any xml for the same.

 

its bit urgent.

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