Super Contributor.. Super Contributor..
Super Contributor..

Suggestions for a Business Case where Change/Incident/Problem uses CMDB to find the answers


We have some problems involving Change/Incident/Problem in our CMDB World. We are trying hard, have created Business Views, impact rules etc etc.

We have plans to take a half day off together with the Change/Incident/Problem. We thought that we perhaps should create some kind of scenario where they work togehter in small groups to solve an upcoming event.

Of course we can make small tasks for them like,

- find all jboss with version 4*,

- Do we have any Windows 2003 running, how many?

- A change will occur on database ABC, which Business Application can be affected?

But we where thinking about something bigger, unfortunately we have not yet figured out how we should do it!

Do you have any suggestions?

Wbr / Fredrik

1 Reply
Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Hi ,


Would you please provide us the amount of the View Cis and the SM and UCMDB version ?


Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.