Regular Contributor.
Regular Contributor.

Thoughts on flipping a UCMDB tree - integration involved SM

Need to analyse and best implementation approach to flip the tree in UCMDB.   affects SM integration, tickets, change,...

Current state: bottom - up relationship (running-software, node (computer), CI (model).  example

Example 1: a Server CI has 2 applications (Customer service, broker portal) but the running software RDBMS is serving 4 applications (Customer service, Broker portal, websupport, ...).  

Desired state: bottom - up relationship (server, running-software, application)

affecting SM implementation.  best practice approach to change the relationship

see attached





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