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UCDMB Integration with HP Asset Manager

I tried to create an integration with HP Asset Manager trough AM Push connector. When it comes to AM Installed Sofware Push there are only a few SW pushed. I have over 17000 normalized SW CI in my UCMDB, which were imported trough HP Connect IT / SCCM integration. What am i missing here? Are there any required attributes for AM Installed Software Push?

 

Regards.

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Re: UCDMB Integration with HP Asset Manager

Hi

 

I am not sure about the produt version to reply ,Please find the below details from HP Support article.

 

Basic Details

 

http://support.openview.hp.com/selfsolve/document/​KM00749032

 

Deep Dive Integration

 

http://support.openview.hp.com/selfsolve/document/​KM00245434

 

Hope this Helps

 

Cheer 🙂

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Re: UCDMB Integration with HP Asset Manager

The scope of push defined by integration TQL. Check it first.

Regards
-Dmitry Gomel, PMP
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Re: UCDMB Integration with HP Asset Manager

Hi ,

 

Iam having an issue when i integrate UCMDB with AM ,Iam trying to push CI's from UCMDB to AM and Iam getting below error.I already have desktop/laptop data in AM and Iam trying to push Servers and Network Information from UCMDB to AM.Please help

 

*********************************************

com.hp.ucmdb.adapters.ampush.exception.AMPushAdapterException: There are Unresolved/Queued CIs. Possible problems:
 1.Circular dependency in the mapping file
2.Reference to non existing ci_type
 at com.hp.ucmdb.adapters.ampush.push.PushDirector.pushToAM(PushDirector.java:241)
 at com.hp.ucmdb.adapters.ampush.AMPushAdapter.pushTreeNodes(AMPushAdapter.java:76)
 at com.hp.ucmdb.adapters.push.InstancePushAdapter.pushToRemoteDataSource(InstancePushAdapter.java:217)
 at com.hp.ucmdb.adapters.push.InstancePushAdapter.internalUpdateData(InstancePushAdapter.java:89)
 at com.hp.ucmdb.adapters.push.PushAdapter.internalUpdateData(PushAdapter.java:110)
 ... 34 more
--- End of probe-side exception ---

 at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.convertThrowableToStringSafeException(AdHocProbeRequestOperation.java:82)
 at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:73)
 at com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:601)
 at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:111)
 at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:45)
 at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:235)
 at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
 at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
 at javax.management.StandardMBean.invoke(StandardMBean.java:405)
 at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
 at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:792)
 at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:305)
 at org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
 at org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
 at com.sun.proxy.$Proxy60.dispatchTask(Unknown Source)
 at com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
 ... 3 more

 

Regards,

Shameer

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Re: UCDMB Integration with HP Asset Manager

Dear Shameer,

This error is showing the problem with the mapping file.

You welcome to open support case.

Regards,

-Dima

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-Dmitry Gomel, PMP
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Re: UCDMB Integration with HP Asset Manager

Hi Dima,

 

Thanks for your reply

 

Yes I already opened a support case with Hp

 

Regards,

Shameer

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