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UCMDB -AM integration- Windows server push error

Hi,

 

I have  integrated UCMDB10.10 CP13.2 CUP2 and Asset Manager 9.40 Also successfuly sent Unix servers to AM but getting error while pushing Windows servers.

 

So instead of slecting all windows server(total 900), I ran the job for 3 servers only. Still it is shwoing error and unable to send windows servers to AM.

 

Please suggest.  Required log files and other snaps have been attached herewith.

 

Regards,

Nick

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Re: UCMDB -AM integration- Windows server push error

Hi Nick,

 

Please share with us fcmdb and reconciation log in debug level.

Thanks.

 

Best Regards,

Hoang.

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Re: UCMDB -AM integration- Windows server push error

Hi, Thanks for the reply. Sorry as I forgot to attach required logs. Today I observed the exception is not in log and query is working but all mapping is getting ignored due to version difference. Please let me know what does it mean. Pasting few lines of fcmdb.push.all.log tarting to load Push Adapter mapping configuration from folder mappings 2014-08-25 11:13:23,711 [ProbeGW: DB Tasks Distributor] DEBUG - >> Attempting to load mapping configurations from: [mappings\norm\pushMappingNormalizedSW.xml, mappings\sw\pushMappingSWNonNorm.xml, mappings\hw\pushMappingClusterNodeRelations.xml, mappings\sw\pushMappingOracleLMS.xml, mappings\hw\pushMappingAMNetDeviceConnections.xml, mappings\hw\pushMappingAMComputer.xml, mappings\hw\pushMappingAMComputerRelations.xml, mappings\hw\pushMappingClusterRunningsoftware.xml, mappings\hw\pushMappingHostToVM.xml, mappings\hw\pushMappingCluster.xml, mappings\sw\pushMappingHypervisor.xml, mappings\hw\pushMappingClusterRunningsoftwareRelations.xml, mappings\hw\pushMappingHostToVMSolaris.xml, mappings\hw\pushMappingHostToVMLpar.xml, mappings\sw\pushMappingSolarisSW.xml, mappings\business-element\pushMappingBeRelations.xml, mappings\business-element\pushMappingAMBusinessElement.xml] 2014-08-25 11:13:24,480 [ProbeGW: DB Tasks Distributor] DEBUG - >> Finished loading [20] configurations from mapping, in [769] ms 2014-08-25 11:13:24,552 [ProbeGW: DB Tasks Distributor] DEBUG - >> Attempting to load properties file from: [mappings\LMS_options.properties] 2014-08-25 11:13:24,552 [ProbeGW: DB Tasks Distributor] DEBUG - >> Loading connector class [com.hp.ucmdb.adapters.ampush.AMPushAdapter] 2014-08-25 11:13:24,553 [ProbeGW: DB Tasks Distributor] DEBUG - >> Loading connector class [com.hp.ucmdb.adapters.ampush.AMPushAdapter] 2014-08-25 11:13:25,728 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [amComputer] due to version limitation. current version [9.40] > version [5.2z] 2014-08-25 11:13:25,735 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [amNetworkCard] due to version limitation. current version [9.40] > version [5.2z] 2014-08-25 11:13:25,735 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_amMonitoredApp] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,735 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [MonitoredApp_amModel] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [MonitoredApp_Oracle_amBrand] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [MonitoredApp_amNature] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [MonitoredApp_amModel-Parent] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_amMonitoredSWComponent] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_SW_Component_amModel] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_SW_Component_amNature] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_SW_Component_amModel-Parent] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,736 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> Ignoring Mapping [Oracle_SW_Component_amModel-amBrand] due to version limitation. current version [9.40] > version [9.31] 2014-08-25 11:13:25,737 [ProbeGW: DB Tasks Distributor] DEBUG - prod-UD-AM >> AM Push connection params: Integration Point [prod-UD-AM] Host [ITSMDBHP] Port [2433] DB Name [HPAMDB] DB Type [MSSQL] AM User [Admin] AM Password [] DB User [hpam] DB Password [] DLL Location [e:\hp\UCMDB\UCMDBServer\integrations\bin\..\lib\aamapi94.dll]. 2014-08-25 11:13:25,889 [ProbeGW: DB Tasks Distributor] INFO - prod-UD-AM >> Created a DSN named: AMDS-b8eca58c63854cb1e4f40982e 2014-08-25 11:13:26,066 [ProbeGW: DB Tasks Distributor] INFO - >> Starting to load Push Adapter mapping configuration from folder mappings 2014-08-25 11:13:26,116 [ProbeGW: DB Tasks Distributor] DEBUG - >> Attempting to load mapping configurations from: [mappings\norm\pushMappingNormalizedSW.xml, mappings\sw\pushMappingSWNonNorm.xml, mappings\hw\pushMappingClusterNodeRelations.xml, mappings\sw\pushMappingOracleLMS.xml, mappings\hw\pushMappingAMNetDeviceConnections.xml, mappings\hw\pushMappingAMComputer.xml, mappings\hw\pushMappingAMComputerRelations.xml, mappings\hw\pushMappingClusterRunningsoftware.xml, mappings\hw\pushMappingHostToVM.xml, mappings\hw\pushMappingCluster.xml, mappings\sw\pushMappingHypervisor.xml, mappings\hw\pushMappingClusterRunningsoftwareRelations.xml, mappings\hw\pushMappingHostToVMSolaris.xml, mappings\hw\pushMappingHostToVMLpar.xml, mappings\sw\pushMappingSolarisSW.xml, mappings\business-element\pushMappingBeRelations.xml, mappings\business-element\pushMappingAMBusinessElement.xml] 2014-08-25 11:13:26,753 [ProbeGW: DB Tasks Distributor] DEBUG - >> Finished loading [20] configurations from mapping, in [637] ms 2014-08-25 11:13:26,829 [ProbeGW: DB Tasks Distributor] DEBUG - >> Attempting to load properties file from: [mappings\LMS_options.properties] 2014-08-25 11:13:26,830 [ProbeGW: DB Tasks Distributor] DEBUG - >> Loading connector class [com.hp.ucmdb.adapters.ampush.AMPushAdapter] 2014-08-25 11:13:26,830 [ProbeGW: DB Tasks Distributor] DEBUG - >> Loading connector class [com.hp.ucmdb.adapters.ampush.AMPushAdapter] Please respond asap. I am trying to upload all logs . Regards, Nick Regards,
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Re: UCMDB -AM integration- Windows server push error

Hi, If possible, please share mailed . I am unable to upload logs since uploading is restricted. Regards, Nick
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Re: UCMDB -AM integration- Windows server push error

Hi Nick,

 

Please share with me by:

hoang.nguyen-anh@hp.com

 

Best Regards,

Hoang

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Re: UCMDB -AM integration- Windows server push error

Hi Nick, 

 

Could you let me know your AM version?, is it 9.40?

The version AM 9.40 is quite new and something in adapter do not support for that version, so it raise a error like that.

Could you please try again with AM 9.31.

 

Best Regards,

Hoang.

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If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.*
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Re: UCMDB -AM integration- Windows server push error

Hi,

 

AM version is 9.40 and how can I try with AM9.31 . We have installed AM9.4 only.

 

 

Regards,

Nick

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Re: UCMDB -AM integration- Windows server push error

Hi Nick,

 

Please try to install AM 9.31.

 

Best Regards,

Hoang.

-------------------------------------------------------------------------------
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If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.*
*If you feel the post is helpful, please assign a KUDO star to say "Thanks"*
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Re: UCMDB -AM integration- Windows server push error

Hi,

Thanks for the reply.

 

 

But is there any solution?? AM cannot be downgraded as it is already in use by customer.

Please let me know how to resolve this issue.

 

Regards,

Nick

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