UCMDB-BSM-OMU Integration question
we have OMU, BSM/OMi 9.26 & UCMDB 10.0x in our enviroment OMU is directly integrated wth BSM and all servers being monitored by OMU also have UD agent for discovery, we also have UCMDB- BSM push integration. now my question is CI's will be created from both tools OMU & UCMDB what is best way to reconcile them ? i feel reconcileation should be done in CMS insted of RTSM is it right approch ? if yes do i need to change UCMDB-BSM integration to both push/pull two way method ?
Re: UCMDB-BSM-OMU Integration question
I am not sure this is best, but when you have more than one CI data source, you can think about Central CMDB conception.
You can find out the relevant knowledge from UCMDB online help chapter: Integrating Multiple CMDBs Overview.
The simplest way to confirm whether your RTSM reconciliation is working or not is open its log. In the cmdb.reconciliation.log you will know the reconciliation is working or not when the Cis come into RTSM.