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UCMDB Browser , Not saving any owner / location

Dear Support,

 

I have created multiple service models which has been refelected to the browser , it handy to add the user owners details and location ,  stakeholders , etc....

 

while trying to add any owner and click ok, not even saving for even a second , any assist on that.

 

Regards

Mostafa Hassan

 

Regards
Mostafa Hassan
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Micro Focus Expert
Micro Focus Expert

Re: UCMDB Browser , Not saving any owner / location

Mostafa;

 

I would first check the browser version you are using (4.01 is the latest and is backward compatible), and check your user permissions to ensure you have the right permissions to do this.  If you are using the latest version, and a valid use with valid permissions, then we'll need to put the security/authorization logging into DEBUG.  This would need to be opened as a case so that we could get R&D assistance with it, but try the first 2 things here. 

 

1) Test with Browser 4.01

2) Test with an ADMIN user (like admin or sysadmin)

Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
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