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UCMDB Browser not getting opened

HI,

 

I am working on UD 10.01

 

I tried to open UD browser but once I select the same ,instead of browser, parents folders list gets appear.

 

Please find the snapshots attached herewith.

 

I am unable to understand what is wrong here. 

 

Please help me to solve this issue. Do I need to install  UD browser again?

 

 

with regards,

 

Nick

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Hi Nick,

 

Stop UCMDB server

Clear the ucmdb-browser.war folder from C:\hp\UCMDB\UCMDBServer\runtime\jetty-cache

Start the UCMDB server.

 

If it doesn't work, I would install the latest ucmdb-browser 2,1 from https://hpln.hp.com/node/9462/contentfiles according instructions on the same link.

 

Regards,

Juan

"HP Support
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