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UCMDB: Connect-IT Scenario Reconciliation DataIn general Error

Hi,

 

All of our Connect-It scenarios that rely on a query involving a location and node are failing since upgrading to 10.10

 

Here is the mapping between a CSV and UCMDB.

 

 

I've tried deleting and recreating a location, but this had no affect, the locations all have the location type set to building.

 

It seems to be complaining about "trying to remove false updates, there is no link in data base with id" which means very little to me.

 

If you view all of the data on either side, it works perectly fine and matches without issue. Once you try to produce though, the error below occurs.

 

This is happening for several scenarios, using different queries that include the location CI type.

 

This is the error appearing in Connect-It when attempting to update the Windows CI Type:

 

 

If I view the document log of the UCMDB connector, I see this error indicating it is unhappy with the location.

 

 

The full error is detailed below.

 

2014/03/26 11:23:44.000	2	1	(0) \r\n--- Start of server-side exception ---\r\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]\nCMDB Operation Internal Error: class com.hp.ucmdb.reconciliation.datain.exception.DataInException : com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nError while trying to [addOrUpdate] on level [1]! appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''} : operation DataInBulkOperation : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='2a47e6e0d257f04b7266c07972ac23b0' Message='General CMDB request' Operation='com.hp.ucmdb.reconciliation.datain.operation.DataInBulkOperation : FAILED!! [ID=1160548603] [Customer ID=1] [Changer=UCMDB: User:admin,LoggedInUser:admin]                        [total= 3.562   , manipulation= 0.062   , identification= 1.921   , identification.query= 1.625   , identification.match= 0.219   , merge= 0.578   , update= 0.953   , merge.loa= 0.032   , update.model.topology= 0.016   , update.model.post_validation= 0.469   , update.model.db= 0.156   , update.history= 0.249   , update.loa= 0.000   ]  [durations: identify= 1.921 dataIn= 0.703] [Ignore From Cmdb-  0 Ignore From Bulk-  0 Merge Operations-  0 Merged CIs-    0 Type Changes-    0 Max Topology Level- 1] [Datas to update-  297] [Referenced Data-    0] addOrUpdate    :  [Objects For Update- nt(99) location(99)] [Links For Update- membership(99)] [Referenced Objects-] [Referenced Links-] Message: nt' Context='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.createCmdbResponseOnCmdbError(RequestProcessor.java:453)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.processRequest(RequestProcessor.java:197)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.handleRequest(RequestProcessor.java:117)\r\n at com.mercury.topaz.cmdb.server.manage.Framework.handleRequest(Framework.java:571)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.AbstractCmdbApi.executeCMDBOperation(AbstractCmdbApi.java:38)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.AbstractCmdbApi.executeOperation(AbstractCmdbApi.java:57)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.InternalApi.executeOperation(InternalApi.java:32)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.InternalApi.executeCMDBOperation(InternalApi.java:24)\r\n at com.mercury.topaz.cmdb.server.manage.ServerApiFacade.executeOperation(ServerApiFacade.java:56)\r\n at com.mercury.topaz.cmdb.server.manage.ServerApiFacade.executeOperation(ServerApiFacade.java:34)\r\n at com.hp.ucmdb.api.server.OperationExecutorForApi.executeOperation(OperationExecutorForApi.java:27)\r\n at com.hp.ucmdb.api.server.request.AbstractRequestProcessor.executeOperation(AbstractRequestProcessor.java:52)\r\n at com.hp.ucmdb.api.server.topology.ModifyTopologyBulkProcessor.process(ModifyTopologyBulkProcessor.java:50)\r\n at com.hp.ucmdb.api.server.topology.ModifyTopologyBulkProcessor.process(ModifyTopologyBulkProcessor.java:27)\r\n at com.hp.ucmdb.api.server.request.AbstractRequestProcessor.processAndLog(AbstractRequestProcessor.java:125)\r\n at com.hp.ucmdb.api.server.util.ApiProcessingHelper.processRequestLocally(ApiProcessingHelper.java:39)\r\n at com.hp.ucmdb.api.server.http.ApiServlet.processRequest(ApiServlet.java:387)\r\n at com.hp.ucmdb.api.server.http.ApiServlet.doPost(ApiServlet.java:296)\r\n at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)\r\n at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)\r\n at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:546)\r\n at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1360)\r\n at com.mercury.topaz.cmdb.server.manage.servlet.LBSessionCookieFilter.doFilter(LBSessionCookieFilter.java:58)\r\n at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1331)\r\n at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:477)\r\n at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)\r\n at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:483)\r\n at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:227)\r\n at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1031)\r\n at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:406)\r\n at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186)\r\n at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:965)\r\n at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)\r\n at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:250)\r\n at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111)\r\n at org.eclipse.jetty.server.Server.handle(Server.java:349)\r\n at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:449)\r\n at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:47)\r\n at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:925)\r\n at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:870)\r\n at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:233)\r\n at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:66)\r\n at org.eclipse.jetty.server.bio.SocketConnector$ConnectorEndPoint.run(SocketConnector.java:254)\r\n at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599)\r\n at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534)\r\n at java.lang.Thread.run(Thread.java:722)\r\nCaused by: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [63000] Reconciliation DataIn general error.]\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]\nCMDB Operation Internal Error: class com.hp.ucmdb.reconciliation.datain.exception.DataInException : com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nError while trying to [addOrUpdate] on level [1]! appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''} : operation DataInBulkOperation\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:153)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.doProcessRequest(RequestProcessor.java:211)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.doProcessRequestWithQueueLimitation(RequestProcessor.java:228)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.processRequest(RequestProcessor.java:184)\r\n ... 44 more\r\nCaused by: appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]\nCMDB Operation Internal Error: class com.hp.ucmdb.reconciliation.datain.exception.DataInException : com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nError while trying to [addOrUpdate] on level [1]! appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''} : operation DataInBulkOperation\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:112)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:59)\r\n at com.mercury.topaz.cmdb.shared.manage.flowmanagement.api.FlowManager.execute(FlowManager.java:227)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.flow.OperationInFlowDefaultExecutor.execute(OperationInFlowDefaultExecutor.java:23)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:151)\r\n ... 47 more\r\nCaused by: com.hp.ucmdb.reconciliation.datain.exception.DataInException: [ErrorCode [63000] Reconciliation DataIn general error.]\ncom.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nError while trying to [addOrUpdate] on level [1]! appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.dataInExecute(AbstractDataInUpdateOperation.java:221)\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInOperation.reconciliationExecute(AbstractDataInOperation.java:95)\r\n at com.hp.ucmdb.reconciliation.operation.AbstractReconciliationOperation.doExecute(AbstractReconciliationOperation.java:19)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractFrameworkOperation.commonExecute(AbstractFrameworkOperation.java:17)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:86)\r\n ... 51 more\r\nCaused by: com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nError while trying to [addOrUpdate] on level [1]! appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.handleBulk(AbstractDataInUpdateOperation.java:677)\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.handle(AbstractDataInUpdateOperation.java:373)\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.dataInExecute(AbstractDataInUpdateOperation.java:207)\r\n ... 55 more\r\nCaused by: com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.updatePersistency(AbstractDataInUpdateOperation.java:316)\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.handleBulk(AbstractDataInUpdateOperation.java:662)\r\n ... 57 more\r\nCaused by: appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode : class com.mercury.topaz.cmdb.shared.base.CmdbException : \nCMDB Internal Error: Error while handling request: {request: ID='5506681608c3818bae5440e6206c5730' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.ModelUpdateBulksMixed@6e5ab335' Customer ID='1, id name: Default Client' \nContext='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB_CONTEXT,loggedInUser:{admin}''}\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.createCmdbResponseOnCmdbError(RequestProcessor.java:453)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.processRequest(RequestProcessor.java:197)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.handleRequest(RequestProcessor.java:117)\r\n at com.mercury.topaz.cmdb.server.manage.Framework.handleRequest(Framework.java:571)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.AbstractCmdbApi.executeCMDBOperation(AbstractCmdbApi.java:38)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.AbstractCmdbApi.executeOperation(AbstractCmdbApi.java:57)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.InternalApi.executeOperation(InternalApi.java:32)\r\n at com.mercury.topaz.cmdb.client.manage.api.impl.InternalApi.executeCMDBOperation(InternalApi.java:24)\r\n at com.mercury.topaz.cmdb.server.manage.ServerApiFacade.executeOperation(ServerApiFacade.java:56)\r\n at com.mercury.topaz.cmdb.server.manage.ServerApiFacade.executeOperation(ServerApiFacade.java:34)\r\n at com.hp.ucmdb.reconciliation.datain.operation.dal.DataInDAL.sendToModelUpdate(DataInDAL.java:200)\r\n at com.hp.ucmdb.reconciliation.datain.operation.dal.DataInDAL.end(DataInDAL.java:145)\r\n at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.updatePersistency(AbstractDataInUpdateOperation.java:303)\r\n ... 58 more\r\nCaused by: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code]\nappilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:153)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.doProcessRequest(RequestProcessor.java:211)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.doProcessRequestWithQueueLimitation(RequestProcessor.java:220)\r\n at com.mercury.topaz.cmdb.server.manage.rpm.RequestProcessor.processRequest(RequestProcessor.java:184)\r\n ... 69 more\r\nCaused by: appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]\nCMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:112)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:59)\r\n at com.mercury.topaz.cmdb.shared.manage.flowmanagement.api.FlowManager.executeInGroup(FlowManager.java:244)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.flow.OperationInFlowGroupExecutor.execute(OperationInFlowGroupExecutor.java:23)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:151)\r\n ... 72 more\r\nCaused by: com.mercury.topaz.cmdb.shared.base.ModelException: [ErrorCode [-2147483648] undefined error code]\ntrying to remove false updates, there is no link in data base with id 0b6d2ff1197236b7ee62dc6bdd8eef1e\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.link.update.manager.LinksUpdateManager.addLinksThatWereChanged(LinksUpdateManager.java:105)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.link.update.manager.LinksUpdateManager.getLinksWithoutFalseUpdates(LinksUpdateManager.java:81)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.link.update.manager.LinksUpdateManager.getLinksForUpdate(LinksUpdateManager.java:69)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.link.update.AbstractModelUpdateLinks.updatePostValidationActions(AbstractModelUpdateLinks.java:164)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.AbstractExternalModelUpdate.modelUpdateExecute(AbstractExternalModelUpdate.java:250)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.AbstractModelUpdateBulks.bulkExecute(AbstractModelUpdateBulks.java:91)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.bulk.AbstractModelUpdateBulks.modelUpdateExecute(AbstractModelUpdateBulks.java:77)\r\n at com.mercury.topaz.cmdb.shared.model.operation.update.impl.AbstractExternalModelUpdate.doExecute(AbstractExternalModelUpdate.java:161)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractFrameworkOperation.commonExecute(AbstractFrameworkOperation.java:17)\r\n at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:86)\r\n ... 76 more\r\n--- End of server-side exception ---\r\n

 

Any help or insight would be much appreciated.

 

Thanks,

 

Tim

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Re: UCMDB: Connect-IT Scenario Reconciliation DataIn general Error

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