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(UCMDB SUPPORT TIP) - JEE Weblogic by JMX job timesout without generating a communication log

Issue:

In such environment, (windows ucmdb 10.33) a JEE Weblogic by JMX job finishes with a timeout error without generating the communication log for many instances.

When the weblogic credentials works for those instances.

 

Workaround:

The remote process dies and one is require to allocate more JVM memory to it and increase the worker timeout.

In the JVMarguments job parameter please add the following:

-Xms1024m -Xmx8192m -XX:MaxMetaspaceSize=1024m


Due the OOTB values are quite low for JVMargs best, monitor the CPU usage on the probe.

In some case it won't get to use the entire memory because the CPU is under heavy workload. Also, increase the job timeout and worker timeout.

MICRO FOCUS Software Support
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