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Micro Focus Expert
Micro Focus Expert
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(UCMDB SUPPORT TIP) - NNMi UCMDB integration not working

When one runs integration from NNMi to UCMDB gets:

2019-02-14 10:12:21.475 CONFIG [com.hp.ov.nnm.bsm.im.BsmClient] (tomcat-exec-95) Exception occured attempting to connection to BSM server.: com.hp.ucmdb.api.CommunicationException: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
                at com.hp.ucmdb.api.UcmdbServiceFactory.createHttpServiceProviderFactory(UcmdbServiceFactory.java:176)
...
Caused by: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
                at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:992)
...
Caused by: java.io.EOFException: SSL peer shut down incorrectly
                at sun.security.ssl.InputRecord.read(InputRecord.java:505)
                at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:973)
                ... 113 more

 

Please follow these steps in order to fix the problem:

1) In the /var/opt/OV/nmsas/NNM/ server.properties, comment the following line that starts with “com.hp.ov.nms.ssl.PROTOCOLS”.
Removing other protocols is also allowed:
com.hp.ov.nms.ssl.PROTOCOLS = SSLv2Hello,SSLv3,TLSv1,TLSv1.1,TLSv1.2

Save the changes

2) In the /var/opt/OV/nmsas/nms/server.properties, leave the https protocol to default TLSv1.2 shown below:

Protocols for device communication over HTTPS nms.comm.soap.https.PROTOCOLS = TLSv1.2

Save the changes

3) Restart ovjboss
Ovstop –c;ovstart –c

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Micro Focus Contributor
Micro Focus Contributor

Re: (UCMDB SUPPORT TIP) - NNMi UCMDB integration not working

Hello Ana

 

Thanks for this information.

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