UCMDB-Servicenow Integration using web service import set to update CIs in Servicenow
Working on UCMDB10.22 and Servicenow Helsinki .
In servicenow , some CIs were exist from SCCM and same need to be updated from UCMDB CIs. Same is done by web service import set from Service now. I am able to update it using globalid field as unique at servicenow side but I can push the CIs once only . Second push does not update the CIs and there is error message in logs as sys_id doesnot available in UCMDB. But OOb push job to cmdb_ci_win_server table is able to update CIs second time.
Please let me know how to resolve the issue.