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UCMDB Support Tip: CM 10.01 not running after fresh installation

In the event CM 10.01 is not running after a fresh installation. Concluded by an error seen in the install.log from \\hp\CM_10.0.0.1\_installation\Logs as follow:

 

An error has occurred:

java.lang.RuntimeException: liquibase.exception.LockException: Did not update change log lock correctly.

 

0 rows were updated instead of the expected 1 row using executor liquibase.executor.jvm.JdbcExecutor there are 0 rows in the table

                at com.hp.cnc.db.LiquibaseDbTask.releaseLocks(LiquibaseDbTask.java:102)

                at com.hp.cnc.db.LiquibaseDbTask.executeScript(LiquibaseDbTask.java:50)

                at com.hp.cnc.db.init.DbInitTask.createSchema(DbInitTask.java:36)

                at com.hp.cnc.db.PopulateAction.execute(PopulateAction.java:39)

                at com.hp.cnc.db.ActionsDispatcher.populate(ActionsDispatcher.java:66)

                at com.hp.cnc.db.ActionsDispatcherWrapper.main(ActionsDispatcherWrapper.java:72)

Caused by: liquibase.exception.LockException: liquibase.exception.LockException: Did not update change log lock correctly.

 

0 rows were updated instead of the expected 1 row using executor liquibase.executor.jvm.JdbcExecutor there are 0 rows in the table

                at liquibase.lockservice.LockService.releaseLock(LockService.java:152)

                at liquibase.lockservice.LockService.forceReleaseLock(LockService.java:194)

                at liquibase.Liquibase.forceReleaseLocks(Liquibase.java:575)

                at com.hp.cnc.db.LiquibaseDbTask.releaseLocks(LiquibaseDbTask.java:100)

                ... 5 more

Caused by: liquibase.exception.LockException: Did not update change log lock correctly.

 

Please note in order to address such discrepancy you are require to install the CM install file as an Administrator.

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