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UCMDB Support Tip: Changes in CIs are not reflected in Configuration Manager

In the event changes made in CIs are not reflected in Configuration Manager. It means the process may not yet have processed the latest changes in UCMDB.

To resolve such discrepancy, please try one of the following:
1. Wait for a few minutes. The default interval between analysis process execution is 10 minutes.     This value is configurable under Administration > Settings.

 

2. Execute a JMX call to run the offline analysis calculation on the relevant view.

 

3. Navigate to Policies. Click the Recalculate Policy Analysis button.     This invokes the offline analysis process for all views (which may take some time).

 

    You may also need to make an artificial change to one policy and save it.

Reference : HP Universal CMDB Configuration Manager User Guide http://support.openview.hp.com/selfsolve/document/KM0064264

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