Micro Focus Expert
Micro Focus Expert

UCMDB Support Tip : Error during upgradation

The following issue was observed recently while upgrading from uCMDB 9.05 to the latest version.


Errors may be observed during the server upgrade portion "consolidate mode upgrader".

Note, the consolidated mode is discontinued and starting 10.x we only have the isolated mode. Hence to make sure that we don't encounter the issue while upgrading, run a jmx method that will convert our db from consolidated to isolated.

For this please create a backup of your 9.05 database, then please go to the jmx-console:
http://<ucmdb server name>:8080/jmx-console
login with sysadmin / sysadmin

click on the link named:
UCMDB:service=Customer and States Services
next click on isolateCustomer
please invoke it with customerID: 1

After this functions runs successfully you should see in your database tables ending in 1
Make sure to run the upgrade on this database.



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