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UCMDB Support Tip: Error with UCMDB - SM integration: Could not compile stylesheet

When trying to run the SM Integration population job, and the following errors are received about not being able to compile the stylesheet:

 

javax.xml.transform.TransformerConfigurationException: Could not compile stylesheet
at com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl.newTemplates(TransformerFactoryImpl.java:843)
at com.mercury.topaz.fcmdb.adapters.serviceDeskAdapter.push.XsltTransformer.createTemplates(XsltTransformer.java:95)
... 34 more
at com.mercury.topaz.cmdb.server.fcmdb.util.ExceptionConverter.createAdapterAccessGeneralException(ExceptionConverter.java:238)
at com.mercury.topaz.cmdb.server.fcmdb.util.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:81)
at com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.operation.impl.AbstractDataAccessAdapterOperation.createAdapterAccessException(AbstractDataAccessAdapterOperation.java:57)
at com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.operation.impl.AbstractDataAccessAdapterOperation.doExecute(AbstractDataAccessAdapterOperation.java:42)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractFrameworkOperation.commonExecute(AbstractFrameworkOperation.java:17)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:62)
... 21 more

 

Please note such errors are misled. What this error message really means is that the xslt files are missing closing tags, or otherwise invalid.  In order to resolve such discrepancy, please examine the xslt to solve this problem.

 

Reference: http://support.openview.hp.com/selfsolve/document/KM00489064

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