Highlighted
Absent Member.. Absent Member..
Absent Member..
286 views

UCMDB Support Tip: Failed getting data from probe ######, timeout exceeded

If having uCMDB 10.11, CP 14 update 3, CUP 3 and the following error message is encountered:

Failed getting data from probe ######, timeout exceeded

 

Is there any kind of specific timeout that has to be increased in such a case?

 

 

Please note, in such cases it is best to make the following settings changes in the DataFlowProbe.properties file to avoid these error messages. The following are the Out of The Box ones.

 

# Timeout for probe requests going to the server (Default: 3min)

appilog.agent.Probe.ServerTimeout = 180000

 

# Timeout for touch request going to the server (Default: 5min)

appilog.agent.Probe.ServerTimeoutForTouch = 300000

 

# Timeout for download configuration files & userExt files

appilog.agent.Probe.DownloadingTimeout = 300000

 

 

"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."

Click the KUDOS star on the left to say 'Thanks'
Labels (1)
Tags (1)
0 Likes
0 Replies
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.