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UCMDB Support Tip: Issues Generating HTTPs Certificate

If you would like to create certificate to enable secured communication (UCMDB 10.01). And followed the guidelines listed under:

http://support.openview.hp.com/selfsolve/document/KM00394511
http://support.openview.hp.com/selfsolve/document/KM974660

Plus the steps listed from page 18- 22 of the Hardening guide, and still not able to generate any certificate file.

 

In order to address such discrepancy, it is suggested to follow the steps from the Hardening guide with a few minor changes. 

For: 

Step 1.b - It is suggested not to copy any JKS role in the mentioned folder.

Step 2.a  - From C:\hp\UCMDB\UCMDBServer\bin\jre\bin, run the following command: 

keytool -genkey -alias hpcert keystore C:\hp\UCMDB\UCMDBServer\conf\security\server.keystore 

The console dialog box opens.
-Enter the keystore password. If the password has changed, run the changeKeystorePassword JMX operation, in UCMDB:service=Security Services. If the password has not changed, use the default hppass password.
-Answer the question, What is your first and last name? Enter the FQDN. Enter the other parameters according to your organization.
-When you are prompt to enter the password and for the second time- DO NOT DO IT. Just press enter. A JKS keystore is created named server.keystore with a server certificate named hpcert.
Step 2.b -Copied the created file on a device, add .cer on it plus in IE under: Tools -> Internet Options ->  Content-> Certificates -> Select tab Trusted Root Certification Authorities -> Select Import and import the created certificate.

After all this restart the UCMDB server and enter https://FQDN:8443 then, you should able to login without any certificate issues.

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