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(UCMDB) Support Tip - LDAP manager and Package manager modules not work in UCMDB Browser 4.14

Topic:

UCMDB 10.33 with Browser 4.14 standalone

When trying to access the UI/home, one gets a red banner with an error message saying:

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Failed to execute view. Please check logs for more details
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But there is no error logged in browser logs, and only in the UCMDB wrapper log file, can we see an error msg:

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View "<VIEW NAME>": Failed to calculate children for null
com.hp.ucmdb.api.UcmdbException: Cannot calculate view {0} - More than {1} view nodes have been created before calculation ended.
at com.hp.ucmdb.api.client.util.APIErrorCodes.exception(APIErrorCodes.java:34)
at com.hp.ucmdb.api.client.view.result.calculator.ComplexViewResultLayerCalculatorImpl.beforeAddFuse(ComplexViewResultLayerCalculatorImpl.java:233)

etc...
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Response:

This error message is generated as the "view.fuse.maximum.elements.in.result.tree" fuse is blown on UCMDB server side (default value is 100000).
Raising its value solves the issue. This can be done from the jmx-console, using setSettingValue() method.

 

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