Trusted Contributor.. Trusted Contributor..
Trusted Contributor..

(UCMDB) Support Tip - LDAP users failed to generate/schedule report


UCMDB user(admin/sysadmin) is able to Schedule report , while LDAP user (not sysadmin) failed to generate report due to below error :

[ErrorCode [200007] Permission check is not allowed since there is no logged user]: Failed to do permission check without logged in user in authorization context <AuthorizationContextImpl{_isAuthorized=true, _securityDomainLevel=USER, _entryPointName='entryPointName', _restrictedToTenants=[], _isCiLevelAuthorization=false}> : operation Authorization query: get tenants for general-on-resource-or-CI permitted action



When a non-sysadmin normal LDAP user schedules a topology report, and the user's login name is different from the display name, then the report fails to be generated because the user could not be found.

The issue is  fixed in 10.11 CUP8  in QCCR1H106978

Users can also try below steps to work around this issue:

  1. Go in UCMDB-UI - Users and Groups
  2. In User tab select your LDAP user
  3. Modify the 'Display name' to be same as 'Login name' and save it
  4. Logout and login with that LDAP user
  5. Schedule a new report


“HPE Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

Click the KUDOS star on the left to say 'Thanks'

Labels (1)
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.