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UCMDB Support Tip: Probe did not finished AdHoc Task execution in time

If one encounters the error below, when running a ServiceNow integration push from UCMDB 10.11 CUP2 CP14.

 

com.hp.ucmdb.discovery.framework.probe.manager.ProbeAdhocTaskExecutionTimeoutException: [ErrorCode [7011] Probe [{0}] did not finish AdHoc Task [{1}] execution in time [{2}].{FEGUSWDMSUT44, AD_HOC_TASK_PATTERN_ID-14307-1422045069972, 1169985}]

Probe [FEGUSWDMSUT44] did not finished AdHoc Task [AD_HOC_TASK_PATTERN_ID-14307-1422045069972] execution in time [1169985]

In addition, having the GUI show the following:

 

com.hp.ucmdb.discovery.framework.probe.manager.ProbeAdhocTaskExecutionTimeoutException: [ErrorCode [7011] Probe [{0}] did not finish AdHoc Task [{1}] execution in time [{2}].{FEGUSWDMSUT44, AD_HOC_TASK_PATTERN_ID-14527-1422287062598, 1169984}]

Probe [FEGUSWDMSUT44] did not finished AdHoc Task [AD_HOC_TASK_PATTERN_ID-14527-1422287062598] execution in time [1169984]

at com.hp.ucmdb.discovery.server.utils.adhoc.AdHocTaskUtil.executeAdHocTask(AdHocTaskUtil.java:295)

 

But log files shows completion:

 

<2015-01-26 07:44:23,212> [DEBUG] [AdHoc:AD_HOC_TASK_PATTERN_ID-14527-1422287062598] - Starting Push to Service-Now... <2015-01-26 08:28:47,953> [INFO ] [AdHoc:AD_HOC_TASK_PATTERN_ID-14527-1422287062598] - [DiscoveryMain] CIs added <275>, updated <0>, deleted <0> <2015-01-26 08:28:47,953> [INFO ] [AdHoc:AD_HOC_TASK_PATTERN_ID-14527-1422287062598] - [DiscoveryMain] Relationships added <0>, updated <0>, deleted <0> <2015-01-26 08:28:47,953> [DEBUG] [AdHoc:AD_HOC_TASK_PATTERN_ID-14527-1422287062598] - Finished Push to Service-Now!

 

 

Please note this is due to timeout setting, in order to correct such discrepancy go to Infrastructure Settings>>Look for Push Remote Probe Operation Timeout and adjust value accordingly.

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Re: UCMDB Support Tip: Probe did not finished AdHoc Task execution in time

Had the same error running HPSM integration push
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