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UCMDB Support Tip: Results contains duplicate objects mapped to CIs

What does results contains duplicate objects mapped to CIs warning means?

 

This warning indicates that the OSHV (vector with results) sent from the DFM probe contains several instances which have been mapped to the same object in HP Universal CMDB for some reason.

 

For example, OSHV can contain information about Nodes, which are only identified by an IP address that belongs to them (i.e. 3 nodes with individual IP addresses), while in HP Universal CMDB there's a single Node with all the three IP addresses connected to it.

 

Therefore during the data-in/reconciliation, those 3 Nodes are identified to just one Node and HP Universal CMDB responds back to DFM that three unique temporary IDs (that were assigned for those 3 Nodes) have been mapped to just one UCMDB ID.

 

Reference: http://support.openview.hp.com/selfsolve/document/KM00520441

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