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UCMDB Support Tip: Scan is consuming more CPU when running finger command on UNIX systems

In the event the Scan is consuming more CPU when running finger command on UNIX systems.

Based on the process (./scan -cfg:scan.cxz -l:local.xsf -appliance) running part of CMDB process which creating another process which is finger. # ps -ef grep -i finger root 27751 27750 0 14:57:35 ? 0:00 sh -c /bin/finger -m abcde 2>/dev/null root 27752 27751 13 14:57:35 ? 0:00 /bin/finger -m abcde

root 27754 27626 0 14:57:36 pts/3 0:00 grep -i finger
# the finger process continuously running and consuming more CPU

 

 

In order to resolve such problem encountered, it is suggested to:

1. Updated the UCMDB to latest CP version available

2. Changed the Schedule of Scan job to run in Night Time.

 

The reason for a delay on commands such as the finger command can be due to the large size of wtmps file on the system (1 GB+) and huge data on that. The UNIX team can review that and clear the log file, if one don't need to retain very old list.

 

One may have the wtmps file trimmed/cleared, as a result the lookup time will get greatly reduced

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