UCMDB Support Tip: UCMDB Browser URL directs to a logout page and then to ucmdb_browser.jsp page
In the event, when trying to access UCMDB Browser URL https://<Server_address>/ucmdb-browser/
As a result it redirects to a logout page https://<Server_address>/ucmdb-browser/public/logout.jsp?mode=loading and then automatically to Browser home page: https://<Server_address>/ucmdb-browser/ucmdb_browser.jsp?locale=en#tab=search
What could such discrepancy be addressed?
First, it is suggested to Login to the Jboss server and back up web.xml file located in webapp/web-inf/ folder. Then comment the following lines :
<filter-class>com.hp.ucmdb_browser.server.listeners_filters.SessionFilter</filter-class> </filter> and
And restart the Jboss server.
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